Effective Date: 04 Sep 24
At KnurlingIndia.com, we are committed to ensuring the timely and secure delivery of your orders. Our shipping policy outlines the key aspects of our delivery process, ensuring transparency and reliability for our valued customers.
Shipping and Delivery
Coverage
We ship our products to all locations across India, utilising our trusted logistics partners to ensure that your orders reach you in a timely and secure manner.
Delivery Timeframe
- Standard Delivery: All orders will be processed and dispatched within 3-5 business days after confirmation.
- Maximum Delivery Time: Your order will be delivered within 30 days from the date of dispatch, depending on your location.
Shipping Charges
- Free Shipping: We do not offer free shipping on any orders
- Standard Shipping Fee: a standard shipping fee will be applied at checkout. Based on the order volume and location.
Delivery Conditions
- Receiving Your Order: Please ensure that someone is available at the delivery address to receive your order. Our logistics partner will attempt delivery. If the delivery fails, the package will be returned to us, and you will be contacted to arrange a redelivery, which may incur additional charges.
- Inspection: Upon receiving your order, please inspect the packaging for any damage. If you notice any damage to the packaging, please notify the delivery personnel and contact us immediately.
Delays and Exceptions
While we strive to meet the delivery timelines, certain factors such as remote locations, natural calamities, or unforeseen circumstances may cause delays. In such cases, we will keep you informed and work to resolve the issue promptly.
Unsuccessful Delivery
If an order is undeliverable due to incorrect address, unavailability of the recipient, or any other reason attributable to the customer, the customer may be liable for additional shipping fees for re-dispatch.
Contact Us
If you have any questions or concerns regarding your shipment, please feel free to contact our customer service team at [email protected]